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Moving quotes, and how to avoid moving scams

Written estimates, a USDOT number and no big deposits.

7 min read

Most movers are honest, but moving scams are common, especially for long-distance moves. The classic scam is a low quote, then your belongings held until you pay much more.

Get good estimates

  • At least three written estimates, based on an in-home or video survey of everything you're moving
  • Ask whether the estimate is binding (the price is set) or non-binding (it can change)
  • Make sure every item and service is listed

Check the mover

  • Interstate movers must be registered with the Federal Motor Carrier Safety Administration and have a USDOT number; look them up on FMCSA's Protect Your Move website
  • Check whether you're dealing with the mover or a broker who sells your move to someone else
  • For moves within one state, check your state's rules and licensing

Red flags

  • A quote by phone or online without seeing your things
  • A large cash deposit up front
  • No physical address or a company name that keeps changing
  • Blank or incomplete paperwork to sign
  • A rental truck with no company markings on moving day

Your rights

Interstate movers must give you FMCSA's booklet explaining your rights and responsibilities. Complaints about interstate movers can be filed with FMCSA's National Consumer Complaint Database.

General information, not legal advice. Penny Home Pros isn't paid by any mover, broker or landlord.